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Moodle
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Recent Incidents
- ResolvedStudent Mail
External users’ replies to encrypted email messages may not be delivered in Exchange Online
Started 29 Oct 2026, 16:00 GMT · Resolved 30 Oct 2026, 22:11 GMT
Updates (4)
- 30 Oct 2026, 22:21 GMT · serviceRestored
Title: External users’ replies to encrypted email messages may not be delivered in Exchange Online User impact: External users’ replies to encrypted email messages may not have been delivered in Exchange Online. Final status: We've applied an exclusion to the affected domains and confirmed after monitoring service telemetry that errors associated with failed deliveries have ceased, confirming impact resolution. Scope of impact: This issue may have affected any users utilizing encrypted messages. Start time: Thursday, October 29, 2026, at 4:00 PM UTC End time: Friday, October 30, 2026, at 10:11 PM UTC Root cause: An anti-spam rule was being triggered on internal domains associated with encrypted message delivery, resulting in impact. Next steps: - We're reviewing our anti-spam rules to better understand why they were triggered on the affected domains and prevent similar future occurrences. This is the final update for the event.
- 30 Oct 2026, 21:59 GMT · serviceRestored
Title: External users’ replies to encrypted email messages may not be delivered in Exchange Online User impact: External users’ replies to encrypted email messages may not be delivered in Exchange Online. Current status: We’ve identified that an anti-spam rule is being triggered on internal domains associated with encrypted message delivery, resulting in impact. We’re applying an exclusion to these affected domains to exclude them from our outbound banned sender list to remediate impact. Scope of impact: This issue may affect any users utilizing encrypted messages. Start time: Thursday, October 29, 2026, at 4:00 PM UTC Root cause: An anti-spam rule is being triggered on internal domains associated with encrypted message delivery, resulting in impact. Next update by: Saturday, October 31, 2026, at 12:30 AM UTC
- 30 Oct 2026, 21:47 GMT · serviceRestored
Title: External users’ replies to encrypted email messages may not be delivered in Exchange Online User impact: External users’ replies to encrypted email messages may not be delivered in Exchange Online. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.
- 29 Oct 2026, 16:00 GMT · serviceRestored
External users’ replies to encrypted email messages may not have been delivered in Exchange Online.
- 30 Oct 2026, 22:21 GMT · serviceRestored
- ResolvedMoodle SMS messages
Link Shortening Redirect Errors on Branded Domains
Started 28 Oct 2026, 23:44 GMT · Resolved 29 Oct 2026, 00:35 GMT
Updates (4)
- 29 Oct 2026, 00:35 GMT · resolved
Our engineers have monitored the fix and confirmed the issue with shortened links on some branded short domains has been resolved. All services are now operating normally at this time.
- 29 Oct 2026, 00:07 GMT · monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
- 28 Oct 2026, 23:45 GMT · investigating
We are aware of intermittent HTTP 400 errors affecting redirects for shortened links on some branded short domains. Customers may find that shortened URLs do not redirect when accessed in any browser. Our team is actively investigating and rolling out a fix. We will provide another update in one hour or as soon as more information becomes available.
- 28 Oct 2026, 23:44 GMT · investigating
We are aware of intermittent HTTP 400 errors affecting redirects for shortened links on some branded short domains. Customers may find that shortened URLs do not redirect when accessed in any browser. Our team is actively investigating and rolling out a fix. We will provide another update as soon as more information becomes available.
- 29 Oct 2026, 00:35 GMT · resolved
- ResolvedMoodle SMS messages
SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium
Started 28 Oct 2026, 16:38 GMT · Resolved 28 Oct 2026, 21:46 GMT
Updates (6)
- 28 Oct 2026, 21:46 GMT · resolved
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.
- 28 Oct 2026, 19:44 GMT · monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 28 Oct 2026, 19:43 GMT · identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- 28 Oct 2026, 17:42 GMT · identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 28 Oct 2026, 16:41 GMT · identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 28 Oct 2026, 16:38 GMT · investigating
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 28 Oct 2026, 21:46 GMT · resolved
- ResolvedMoodle SMS messages
Possible 503 Errors for Messaging Traffic in the Australia Region
Started 28 Oct 2026, 14:18 GMT · Resolved 28 Oct 2026, 21:32 GMT
Updates (6)
- 28 Oct 2026, 21:32 GMT · resolved
Customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. This incident has been resolved.
- 28 Oct 2026, 21:03 GMT · monitoring
Our engineers have deployed a fix, and are monitoring to confirm that affected customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. We expect to provide another update in 30 minutes or as soon as more information becomes available.
- 28 Oct 2026, 18:18 GMT · identified
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
- 28 Oct 2026, 16:20 GMT · identified
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are continuing on working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
- 28 Oct 2026, 15:21 GMT · identified
Our engineers have identified the issue with possible 503 Errors for Messaging Traffic for some customers in the Australia Region and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
- 28 Oct 2026, 14:18 GMT · investigating
Our monitoring systems have detected a potential issue with potential failing in cell messaging-ingress-gateway-0. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- 28 Oct 2026, 21:32 GMT · resolved
- ResolvedMoodle SMS messages
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal
Started 27 Oct 2026, 23:06 GMT · Resolved 28 Oct 2026, 00:16 GMT
Updates (4)
- 28 Oct 2026, 00:16 GMT · resolved
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in Portugal is operating normally.
- 27 Oct 2026, 23:57 GMT · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 27 Oct 2026, 23:40 GMT · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 27 Oct 2026, 23:06 GMT · investigating
Twilio customers may be experiencing SMS delivery failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 28 Oct 2026, 00:16 GMT · resolved
- ResolvedStudent Mail
Some users may see intermittent failures when accessing Exchange Online through Representational State Transfer (REST)
Started 27 Oct 2026, 15:56 GMT · Resolved 28 Oct 2026, 00:08 GMT
Updates (8)
- 28 Oct 2026, 00:51 GMT · serviceRestored
Title: Some users may see intermittent failures when accessing Exchange Online through Representational State Transfer (REST) User impact: Users may have experienced intermittent errors or failures when accessing Exchange Online through REST. Final status: We've confirmed that a directory service component configuration change intended to further optimize the service was resulting in impact. We've fully disabled the offending change and verified through internal monitoring that impact is remediated. Scope of impact: Impact may have intermittently occurred for some users who were attempting to access Exchange Online through Representational State Transfer (REST). Start time: Wednesday, October 14, 2026, at 5:55 PM UTC End time: Tuesday, October 27, 2026, at 11:48 PM UTC Root cause: A directory service component configuration change intended to further optimize the service was resulting in impact. Next steps: -We're reviewing our feature update testing and validation methods to better identify the potential for impact prior to deployment so we can prevent similar issues in the future, and to improve our pre-deployment update testing processes.
- 27 Oct 2026, 22:52 GMT · serviceRestored
Title: Some users may see intermittent failures when accessing Exchange Online through Representational State Transfer (REST) User impact: Users may experience intermittent errors or failures when accessing Exchange Online through REST. Current status: We've successfully validated that disabling the change remediates impact with no unforeseen side effects. We're continuing to roll out this change in order to fully remediate impact, and we expect that it will complete by our next scheduled update. Scope of impact: Impact may intermittently occur for some users who are attempting to access Exchange Online through REST. This section may be updated as the investigation continues. Next update by: Wednesday, October 28, 2026, at 1:00 AM UTC
- 27 Oct 2026, 21:10 GMT · serviceRestored
Title: Some users may experience intermittent errors or failures when accessing Exchange Online through REST APIs User impact: Users may experience intermittent errors or failures when accessing Exchange Online through REST APIs. Current status: We're continuing to disable the recent service change intended to optimize directory functionality in additional selected affected environments while monitoring service telemetry to validate whether this action successfully alleviates impact. If successful, we'll proceed with disabling the change throughout the remaining affected environments to fully remediate impact. We'll provide a resolution timeline once available. Scope of impact: Impact may occur intermittently for users attempting to access Exchange Online through REST APIs. Next update by: Tuesday, October 27, 2026, at 11:30 PM UTC
- 27 Oct 2026, 19:15 GMT · serviceRestored
Title: Some users may experience intermittent errors or failures when accessing Exchange Online through REST APIs User impact: Users may experience intermittent errors or failures when accessing Exchange Online through REST APIs. Current status: We're continuing to disable the recent service change intended to optimize directory functionality in additional selected affected environments and monitoring service telemetry to validate whether this action alleviates impact. If successful, we'll proceed with disabling the change throughout the remaining affected environments to fully remediate impact. Scope of impact: Impact may occur intermittently for users attempting to access Exchange Online through REST APIs. Next update by: Tuesday, October 27, 2026, at 9:30 PM UTC
- 27 Oct 2026, 17:17 GMT · serviceRestored
Title: Some users may experience intermittent errors or failures when accessing Exchange Online through REST APIs User impact: Users may experience intermittent errors or failures when accessing Exchange Online through REST APIs. Current status: We've identified that a recent service change intended to optimize directory functionality may have introduced an issue with how Exchange Online Representational State Transfer (REST) API requests are processed, resulting in intermittent errors or failures. We're testing this theory by disabling the change in a portion of the affected environments and monitoring service telemetry to determine whether this action alleviates impact. If successful, we'll proceed with disabling the change throughout the remaining affected environments to fully remediate impact. Scope of impact: Impact may occur intermittently for users attempting to access Exchange Online through REST APIs. Next update by: Tuesday, October 27, 2026, at 7:30 PM UTC
- 27 Oct 2026, 16:24 GMT · serviceRestored
Title: Some users may experience intermittent errors or failures when accessing Exchange Online through REST APIs User impact: Users may experience intermittent errors or failures when accessing Exchange Online through REST APIs. Current status: We're continuing to review service telemetry and recent service changes in an effort to isolate the source of this issue and determine an appropriate remediation action. Scope of impact: Impact may occur intermittently for users attempting to access Exchange Online through REST APIs. Next update by: Tuesday, October 27, 2026, at 5:30 PM UTC
- 27 Oct 2026, 16:06 GMT · serviceRestored
Title: Some users may experience intermittent errors or failures when accessing Exchange Online through REST APIs User impact: Users may experience intermittent errors or failures when accessing Exchange Online through REST APIs. Current status: We're investigating an issue in which users may experience intermittent errors or failures when accessing Exchange Online through REST APIs. We're reviewing service telemetry to determine the underlying cause and identify the most effective remediation action. We'll provide an update within 30 minutes.
- 27 Oct 2026, 15:56 GMT · serviceRestored
Users may have experienced intermittent errors or failures when accessing Exchange Online through REST.
- 28 Oct 2026, 00:51 GMT · serviceRestored
- ResolvedMoodle SMS messages
SMS Delivery Delays and Failures from Twilio to Turkcell Turkey
Started 27 Oct 2026, 11:39 GMT · Resolved 27 Oct 2026, 13:18 GMT
Updates (4)
- 27 Oct 2026, 13:18 GMT · resolved
The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.
- 27 Oct 2026, 12:29 GMT · monitoring
We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 27 Oct 2026, 11:53 GMT · identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 27 Oct 2026, 11:39 GMT · investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 27 Oct 2026, 13:18 GMT · resolved
- ResolvedMoodle SMS messages
SMS Delivery Delays from Twilio to Telia Sweden
Started 25 Oct 2026, 12:12 GMT · Resolved 26 Oct 2026, 00:48 GMT
Updates (6)
- 26 Oct 2026, 00:48 GMT · resolved
The incident has been resolved and SMS delivery from Twilio to Telia network subscribers in Sweden is operating normally.
- 25 Oct 2026, 22:41 GMT · monitoring
We have observed a recovery in SMS delivery from Twilio to Telia network subscribers in Sweden and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 25 Oct 2026, 19:33 GMT · investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- 25 Oct 2026, 15:26 GMT · investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- 25 Oct 2026, 13:20 GMT · investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 25 Oct 2026, 12:12 GMT · investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Telia network subscribers in Sweden. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 26 Oct 2026, 00:48 GMT · resolved
- ResolvedLetsMeet
Service Degradation Affecting Multiple Zoom Services
Started 23 Oct 2026, 17:01 BST · Resolved 23 Oct 2026, 17:48 BST
Updates (6)
- 23 Oct 2026, 17:48 BST · resolved
This incident has been resolved and the affected service has been restored.
- 23 Oct 2026, 17:24 BST · monitoring
The service degradation affecting multiple Zoom Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- 23 Oct 2026, 17:20 BST · identified
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
- 23 Oct 2026, 17:16 BST · identified
We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- 23 Oct 2026, 17:07 BST · identified
We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.
- 23 Oct 2026, 17:01 BST · investigating
We are currently investigating a service degradation affecting multiple Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- 23 Oct 2026, 17:48 BST · resolved
- ResolvedLetsMeet
Service Degradation Affecting Zoom Meetings Services in the US.
Started 22 Oct 2026, 20:16 BST · Resolved 23 Oct 2026, 18:35 BST
Updates (4)
- 23 Oct 2026, 18:35 BST · resolved
This incident has been resolved.
- 22 Oct 2026, 21:05 BST · monitoring
The service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- 22 Oct 2026, 20:32 BST · identified
We have successfully identified the root cause of intermittent meeting disconnects affecting a subset of users in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- 22 Oct 2026, 20:16 BST · investigating
We are currently investigating a service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- 23 Oct 2026, 18:35 BST · resolved
- ResolvedMoodle SMS messages
SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes
Started 21 Oct 2026, 17:10 BST · Resolved 22 Oct 2026, 20:05 BST
Updates (9)
- 22 Oct 2026, 20:05 BST · resolved
The incident has been resolved and SMS delivery from network subscribers in the United Kingdom to a subset of Twilio Long Codes is operating normally.
- 22 Oct 2026, 18:04 BST · monitoring
We have observed a recovery in SMS delivery from the United Kingdom to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 22 Oct 2026, 09:34 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- 22 Oct 2026, 01:33 BST · identified
Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- 21 Oct 2026, 21:33 BST · identified
Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- 21 Oct 2026, 19:32 BST · identified
Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 21 Oct 2026, 18:32 BST · identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 21 Oct 2026, 17:32 BST · identified
Twilio customers may be experiencing SMS delivery delays from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 21 Oct 2026, 17:10 BST · investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 22 Oct 2026, 20:05 BST · resolved
- ResolvedMoodle SMS messages
SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy
Started 19 Oct 2026, 17:53 BST · Resolved 23 Oct 2026, 13:58 BST
Updates (20)
- 23 Oct 2026, 13:58 BST · resolved
The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in Italy is operating normally.
- 23 Oct 2026, 11:47 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- 22 Oct 2026, 11:46 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
- 21 Oct 2026, 19:45 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
- 21 Oct 2026, 11:45 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
- 21 Oct 2026, 07:39 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- 21 Oct 2026, 05:33 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 20 Oct 2026, 13:18 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- 20 Oct 2026, 09:17 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- 20 Oct 2026, 07:17 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 20 Oct 2026, 06:17 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 20 Oct 2026, 04:14 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 20 Oct 2026, 03:32 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- 20 Oct 2026, 01:32 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 20 Oct 2026, 00:31 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 19 Oct 2026, 22:44 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- 19 Oct 2026, 20:43 BST · monitoring
We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- 19 Oct 2026, 18:54 BST · identified
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- 19 Oct 2026, 17:54 BST · identified
Twilio customers may be experiencing SMS delivery delays and delivery failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 19 Oct 2026, 17:53 BST · investigating
Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- 23 Oct 2026, 13:58 BST · resolved