Dear all parents,
 
I would like to firstly thank everybody for their continued support – I’ve recently celebrated the third ‘birthday’ of my business, and every day I am reminded how lucky I am to work with such a wide range of students. They say teaching lasts a lifetime, and I am honoured every day to be able to support the adults of tomorrow’s world to reach their full academic potential 🙂
 
Over the last year, I have been working to improve my digital provision, and I am now very excited to be able to release my new Student Portal and Bookings system in line with my new and updated website. This has been implemented with parent feedback in mind – lessons can automatically synchronise to calendar apps, a reduced amount of reminder SMS texts will be sent, and students can receive reminder messages to their own phones. 
 
For students and parents looking to book Easter and Summer intervention services, all of this will now be managed through this new system. This has been done with the aim to promote learner autonomy and allow students to take some of the administrative strain from parents.
For an easy transition, I have pre-empted some of the more common questions many tutors recieve when transitioning to this system.
 
I’m happy to receive reminder texts, I’m not interested in booking extra sessions and my child doesn’t want reminder texts. What do I need to do?
Nothing. If you are happy to receive reminders one hour before lessons to your phone via text, don’t want to book extra sessions online, don’t want lessons to sync to your calendar and your child doesn’t want reminder texts, then there’s nothing you need to do on your end. The system will work quietly in the background keeping everything running for you.
 
How do I log in?
For your first sign in, you will be emailed a link to set a password. After this, please visit www.georgehalltuition.com, visit Parent Links or Student Links and sign in.
 
Can I opt out of reminder SMS texts?
Under the new system, yes. Log into your account, click your name in the top right corner, click profile settings, and then click the pencil above your name. From here, you can click the boxes to enable or disable these. By default, you will now recieve an email 24 hours before and an SMS 1 hour before.
 
Can my child receive reminder SMS texts?
Under the new system, yes. Parents can log into their account, click their name, click profile settings, and then click the pencil above your child’s name. Enter your child’s mobile number, check the ‘SMS Capable’ box, select the ‘Receive automated SMS reminders’ box and click save. Your child can also do this themselves by repeating the same steps from their account. Please note your child’s mobile number is only viewable by you or your child – I never see this. Your child will never be provided with a mobile number for myself either.
 
I want to amend my SMS preferences but I’m confused. How do I do this?
 
What can my student do?
The system will allow your child to view their upcoming lessons, sync these to a phone or tablet calendar and report an absence. Over time, I may begin to provide digital resources through the system. For learners who are interested in intervention and extra sessions, I can enable your child to book extra sessions through their account – this is disabled by default but can easily be enabled at parental request.
 
My student doesn’t have an account. Why?
This will be because I haven’t got an email on file for them, or they haven’t checked their email. Please reach out to me and I will sort this ASAP!
 
I don’t want to use the new system. What can I do?
To manage my time and business effectively, I am unable to bypass the system entirely. However, you don’t have to use it, and if you choose to disable reminders it will silently run in the background as an internal application. You can take full control over how much you do or don’t want to deal with it.
 
I don’t want to engage with the new system. Can I still book extra slots?
Yes! However, I will be offering slots from the same list of slots, and these will be made available on a ‘first come first serve’ basis through the system.

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